Schneider Electric offers a Customer Experience Management (CXM) software called CXM DTM that enables businesses to provide personalized customer experiences that boost customer loyalty and satisfaction. This software allows the organization to collect real-time feedback from customers, analyze the feedback data, and make data-driven decisions to improve the customer experience.
With CXM DTM, businesses can create surveys, forms, and customer journeys that are customized to meet the specific needs of their customers. The software allows the users to set up rules so that certain actions take place based on customer feedback, such as sending an email or alerting the customer service team.
CXM DTM also includes features for reporting and analytics, making it easy for businesses to track customer satisfaction levels and identify areas for improvement. The software integrates with other customer data sources, such as CRM systems, to provide a complete view of the customer journey.
The CXM DTM software is easy to use and requires no technical expertise. It can be used across various industries, including retail, hospitality, and healthcare. With CXM DTM, businesses can transform their customer experience management strategies and drive growth by delivering exceptional customer experiences.
- Collects real-time feedback from customers
- Enables data-driven decision-making for improved customer experiences
- Customizable surveys, forms, and customer journeys
- Includes features for reporting and analytics
- Easy to use and requires no technical expertise
- Can be used across various industries
CXM DTM by Schneider Electric is an essential tool for any business looking to enhance the customer experience and gain a competitive advantage in their respective industry.
Översikt
CXM DTM är en Shareware programvara i den kategorin Diverse utvecklats av Schneider Electric.
Användarna av vår klientapplikation UpdateStar har kontrollerat CXM DTM för uppdateringar 126 gånger under den senaste månaden.
Den senaste versionen av CXM DTM är 1.0.3, släppt på 2024-04-20. Det lades ursprungligen till vår databas på 2018-05-10. Den vanligaste versionen är 1.0.3, som används av 100 % av alla installationer.
CXM DTM körs på följande operativsystem: Windows.
CXM DTM har inte blivit betygsatt av våra användare ännu.
Installationer
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